Sample Business Continuity Plan Template

Sample business continuity plan template

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Summary

RiskSOURCE
Clark-Theders
Plan
The information contained in this toolkit is not intended to be used as legal advice. The reader should consult legal counsel
regarding specific legal issues. © 2014 Zywave Inc. All Rights Reserved

Plan
What is business continuity
planning?
Business continuity planning is the process
of identifying the parts of your company that
are most vulnerable in order to create a plan
to recover them if a business interruption
occurs. Your company’s business continuity
plan, in conjunction with business
interruption insurance, form your business
continuity management (BCM) program

Businesses with strong BCM programs are
more resilient in the face of emergencies
and disasters

The steps involved in creating, implementing
and maintaining a business continuity plan
are listed to the right. The process of
creating the plan is in itself a beneficial
exercise. The resulting plan, if implemented
and maintained, can be the difference
between recovering from a business
interruption and going out of business

Why is continuity planning
important?
Did you know that 1 out of every 4 businesses impacted by a disaster never reopens its doors? And in the past year,
nearly 1 in 5 companies has reported experiencing a business interruption. A business interruption can be as benign
as a short power outage or as severe as a hurricane. Companies that are prepared to face all types of incidents—
small or large—are more likely to stay in business

How do I use this sample plan?
This document is a template to help you begin the continuity planning process for your company. Sample text has
been provided for the majority of the sections to serve as a starting point. You will want to review all of this sample
text and customize it to fit the needs of your company. Any text listed in red must be replaced with company-specific
information

This document pairs nicely with another tool: the Business Continuity Planning Toolkit. The Toolkit provides
descriptions of the purpose of each section of your continuity plan. It follows the same format as this sample plan

Refer to the Business Continuity Planning Toolkit for additional instructions and guidance as you customize this
sample plan

You will likely find that you need to communicate with other departments or internal resources to gather the materials
necessary to complete some sections of the plan. There is no need to complete the plan in the order it is listed in this
sample. Customize and adapt this sample to fit the needs of your business. If you have questions as you work,
contact your RiskSOURCE Clark-Theders representative

1
Plan
Table of Contents
Direction and Control ................................................................................................................................. 3
Business Mission Statement .................................................................................................................... 4
Business Continuity Policy ....................................................................................................................... 4
Emergency Management Group .............................................................................................................. 4
Incident Commander ................................................................................................................................ 5
Team Processes and Procedures ............................................................................................................ 5
Incident Commander Workflow ................................................................................................................ 5
Emergency Operations Center ................................................................................................................. 6
Communication .......................................................................................................................................... 7
Emergency Communications ................................................................................................................... 8
Notification ............................................................................................................................................... 8
Warning .................................................................................................................................................... 8
Confidentiality Requirements ................................................................................................................... 9
Organizational Chart ................................................................................................................................ 9
Customer Lists ......................................................................................................................................... 9
Utility Provider Information ....................................................................................................................... 9
Suppliers and Equipment Providers ......................................................................................................... 9
Life Safety ................................................................................................................................................. 10
Evacuation Planning .............................................................................................................................. 11
Assembly and Accountability ................................................................................................................. 11
Shelter .................................................................................................................................................... 11
Employee Training ................................................................................................................................. 12
Family Preparedness ............................................................................................................................. 12
Property Protection .................................................................................................................................. 13
Protection Systems ................................................................................................................................ 14
Mitigation ................................................................................................................................................ 14
Facility Shutdown ................................................................................................................................... 15
Records Preservation ............................................................................................................................. 15
Building Information ............................................................................................................................... 16
Community Outreach ............................................................................................................................... 17
Mutual Aid Agreements .......................................................................................................................... 18
Public Information .................................................................................................................................. 18
Media Response .................................................................................................................................... 18
Local Emergency Information ................................................................................................................ 19
Recovery and Restoration ....................................................................................................................... 20
Procurement, Logistics and Distribution ................................................................................................. 21
Operations.............................................................................................................................................. 21
Product or Service Development ........................................................................................................... 22
Marketing, Sales and Customer Accounts ............................................................................................. 22
Customer and Aftersales Services ......................................................................................................... 23
General Management and Firm Infrastructure ....................................................................................... 23
Human Resource Management ............................................................................................................. 24
Technology and Process Development ................................................................................................. 24
Implementation and Maintenance ........................................................................................................... 25
Integrate the Plan into Company Operations ......................................................................................... 26
Business Interruption Insurance ............................................................................................................. 26
Conduct Drills and Exercises ................................................................................................................. 26
Train Employees .................................................................................................................................... 27
Annual Plan Audit................................................................................................................................... 28
Appendix ................................................................................................................................................... 29
2
Plan
Direction and
Control
3
Plan
Business Mission Statement

Business Continuity Policy
The purpose of the business continuity policy is to maintain business functions in the event of an emergency. The
policy applies to , its subsidiaries, all locations and all employees

In the event of an emergency, the Emergency Management Group will be responsible for declaring emergencies,
evacuating or shutting down facilities as necessary and contacting employees. The Emergency Management Group
will be led by the Incident Commander and will operate out of the designated Emergency Operations Center

The Emergency Management Group has the authority to identify critical business functions impacted by the
emergency and initiate the process for recovering each function in the order laid out in the Business Continuity Plan

The Business Continuity Plan is enacted with the purpose of ensuring continued business activity in the event of an
emergency and ensuring the safety of all employees. Failure to comply with the Business Continuity Plan or any
directives issued by the Emergency Management Group may result in verbal reprimands, official write-ups and
termination, as deemed appropriate

Emergency Management Group
The Emergency Management Group is responsible for controlling all technical aspects of emergency response. The
group will be led by the Incident Commander. Members of this group (and only these designated members) have the
authority to:
- Order facility shutdown
- Initiate evacuation of employees and customers
- Declare that an incident has ended
- Communicate with the media
- Initiate the emergency response phone tree
The following employees comprise the Emergency Management Group:
-
-
-
-
In the event that these individuals are not available, the following employees may serve as alternative members of
the Emergency Management Group:
-
-
4
Plan
Incident Commander
The Incident Commander is responsible for communicating with internal and external resources in the event of an
emergency. This individual has the authority to declare an emergency, shut down company facilities and
communicate with the media

- is the Incident Commander

- In the event that is not available, shall serve as the Incident Commander

Team Processes and Procedures

Incident Commander Workflow
In the aftermath of an emergency, immediately take the following steps to resume operations:
- Organize a recovery team and list your business' top priorities for resuming operations

- Ensure the safety of personnel on the property by evaluating any remaining hazards and controlling security at the
scene of the incident

- Conduct an employee briefing

- Maintain detailed records. Record all decision making and videotape or photograph the damage

- Account for all damage-related costs by establishing charge codes for purchases and repair work

- Follow your notification procedures. Notify employees' families about on-duty personnel, notify off-duty personnel
about their work status and alert insurance carriers and appropriate government agencies

- Protect undamaged property by closing building entrances and exits, restoring sprinkler systems, re-establishing
power, guarding property against moisture and removing smoke, water and general debris

- Coordinate your restoration actions with appropriate government agencies

- Regulate salvage operations by segregating damaged property from undamaged property and retaining damaged
goods until an insurance adjuster can view them. However, you should move material outside if it impedes traffic
and can withstand exposure to the elements

- Perform an inventory count on damaged goods with an adjuster or the adjuster's salvor. Obtain a signed inventory
listing the quantity and type of goods if you release any to the salvor

- Restore equipment and property. Do not undertake any major repair work without consulting the insurance
adjuster and appropriate government agencies

- Assess the value of any damaged property and the financial impact of business interruption

- Maintain constant contact with customers and suppliers to instill confidence

5
Plan
Emergency Operations Center
will designate two Emergency Operations Centers. These centers will serve as a centralized location where the
Emergency Management Group can gather in the event of an emergency. The primary center will be on campus and
the secondary center will be located off campus. In the event that the primary center is not able to be utilized, the
Emergency Management Group will utilize the secondary center

Both locations will be stocked with the following resources:
- Three cellphones
- Three cellphone chargers
- Copy of the emergency management plan
- Blueprint of the facility
- Map of the surrounding area
- Chain of command list and contact information
- Security information for the building, including the alarm code and activation/deactivation procedures
- Phone tree for contacting employees
- Emergency generator and gasoline
- Three flashlights equipped with spare batteries
- First-aid kit
- 15 gallons of clean water
Access to the primary and secondary Emergency Operations Centers is limited to members of the Emergency
Management Group. The Incident Commander and the Human Resources Manager will have keys to each facility

- The primary emergency operations center is located here:

- The secondary emergency operations center is located here:

6
Plan
Communication
7
Plan
Emergency Communications
understands the importance of clear communication in an emergency situation

The Emergency Operations Center will be stocked with cellphones and laptops and equipped with wireless internet. It
will be equipped with a backup generator to ensure Internet access even if the power goes out

Notification
will ensure that all employees know the proper notification procedures for a variety of scenarios

Employees should report an emergency by contacting . In the event is not
available, employees should contact

To aid employees in their notification efforts, will post emergency telephone numbers and provide the
emergency contact list of employees (the phone tree)

The designated employees, , < Employee name> and are responsible for
monitoring the local radio/weather report in the event that bad weather is approaching

In the event of an emergency that requires a facility-wide evacuation, will send out the following announcement to all
employees:
- Due to a developing emergency, asks you to please calmly exit the building and reconvene at our designated
meeting point located at

. Bring with you only that which is necessary, such as medication or clothing
for inclement weather. Assist your co-workers in assuring that your area of the building is completely evacuated
and that everyone is calmly heading for the company meeting spot. We will release more information at that time

Thank you

Warning
has the following warning system to alert all employees: . We will test the warning system
and record the results times a year

The warning will sound like and look like . To help alert people with certain
disabilities that may have difficulty perceiving the warning, we have augmented our warning system to include

Emergency exits will be marked with to attract attention and guide evacuating employees

When customers or other visitors are also in the building when a warning is issued, employees should do the
following to ensure everyone evacuates safely:

8
Plan
Confidentiality Requirements

Organizational Chart

Customer Lists

Utility Provider Information

Suppliers and Equipment Providers

9

Emergency and initiate the process for recovering each function in the order laid out in the Business Continuity Plan. The Business Continuity Plan is enacted with the purpose of ensuring continued business activity in the event of an emergency and ensuring the safety of all employees. Failure to comply with the Business Continuity Plan or any

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Step 4: Use a Sample Business Continuity Plan The easiest step is to use the sample business continuity plans above. Those listed templates make it simpler for you to craft the BCP without working from scratch. Most of the …

Business Continuity Plan Template – 12+ Free Word, Excel, PDF Format Download Every business, no matter how successful and widespread has to devise and develop strategies in advance to protect and safeguard its …

Business Continuity Planning Handbook Example. 9. Disaster Recovery and Business Continuity Planning Example. 10. Detailed Business Continuity Plan Example. 11. Business Continuity Plan for Small to Medium-Sized …

A step-by-step guide to creating a business continuity plan. 1. Identify the scope of your plan. 1.1 Perform a regulatory review. Before you create your business continuity plan, first consider the expectations and regularity standards that come from external stakeholders including investors, external partners, and auditors. 1.2

This sample is being circulated for general guidance only and is not intended to provide, and should not be relied upon as, legal advice. For further information, please contact NPCC at (212) 502-4191. Nonprofit Coordinating Committee of New York, August 2018. SAMPLE BUSINESS CONTINUITY AND RECOVERY PLAN

Frequently Asked Questions

How to develop your business continuity plan?

Reviewing your business continuity plan

  • Relocation to new offices or acquiring a new site
  • New products or services
  • Changing priority levels in your business
  • New equipment, upgrades to your technology, or changes to your production processes
  • The emergency site you plan to work from and recover your business is no longer accessible

What is an example of a business continuity plan?

What is an example of a business continuity plan? A key component of a business continuity plan (BCP) is a disaster recovery plan that contains strategies for handling IT disruptions to networks, servers, personal computers and mobile devices. The plan should cover how to reestablish office productivity and enterprise software so that key ...

What are the key elements of a business continuity plan?

WHAT ARE THE MAIN ELEMENTS OF A BUSINESS CONTINUITY PLAN?

  1. ASSESSMENT OF RISK POTENTIAL. Because businesses are different, they face different risks in the event a disaster occurs. ...
  2. TECHNOLOGY. When a disaster strikes, your business will need to quickly move from in-office to remote operations.
  3. POWER. ...
  4. COMMUNICATIONS. ...
  5. VENDORS. ...
  6. DATA PROTECTION. ...

Where to find business plan templates?

Where to Find Business Plan Templates

  • PandaDoc. Whether you’re opening a restaurant, coffee shop, bakery, hotel, salon, or other type of business, PandaDoc has templates that you can make your own.
  • Envato Market. One of Envato Market’s business plan templates is available on Graphic River. ...
  • SCORE. ...
  • LivePlan. ...
  • Bplans. ...
  • U.S. ...
  • Rocket Lawyer. ...
  • Legal Templates. ...
  • Choosing Business Plan Templates: Takeaways. ...

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